Yes, we specialize in corporate printing services and gifts. Contact us for personalized solutions for your business.

Yes, we can provide a digital or physical sample (charges may apply).

We provide a wide range of printing and design services, including canvas printing, photo frames, corporate gifts, T-shirt printing, and more.

No.4 Jalan Nyonya, Off Jalan Pudu, Pudu, 55100 Kuala Lumpur, Malaysia.

• Phone: +60146177090
• Email: info@smartdesignkl.com

Yes, we offer delivery services within Kuala Lumpur and nearby areas. Delivery charges may apply based on your location.

Small orders may take 1-3 working days, while larger or custom orders may take longer.

Delivery is available within Kuala Lumpur and nearby areas. Contact us for delivery options to other locations.

Yes, discounts are available for bulk orders. Contact us for pricing details.

We accept:

• Cash
• Bank transfers
• Major credit/debit cards
• Online payments via our website

You can order:

• In-store at our shop.
• By phone: +60146177090.
• By email: info@smartdesignkl.com.
• Online via our website: www.smartdesignkl.com

Yes, express printing services are available for select products like Non-Woven Bags (Express BNH series).

Absolutely! We provide customization options for most of our services.

Yes, urgent orders are accepted. Additional charges may apply for expedited services.

At Smart Design & Printing Solutions, we strive to provide the highest quality products and services. However, if you encounter any issues with your order, please review our return policy below:

Eligibility for Returns

Returns are only accepted for items that meet the following conditions:

• The product received is damaged, defective, or incorrect.
• The product does not match the design or specifications confirmed during the ordering process.

Customized or personalized items are non-refundable unless they are damaged, defective, or do not meet the agreed specifications.

Timeframe for Returns

• All return requests must be initiated within 3 working days of receiving the product.

Return Process

Contact us via phone at +60146177090 or email at info@smartdesignkl.com with the following details:

• Your order number.
• A description of the issue.
• Clear photos of the damaged, defective, or incorrect item.

Once your return request is approved, you can either:

• Return the item to our shop at No.4 Jalan Nyonya, Off Jalan Pudu, Pudu, 55100 Kuala Lumpur, Malaysia.
• Arrange for a courier service (delivery charges may apply unless the issue was caused by us).

Refunds and Replacements

• For approved returns, we will offer the following options:
  • Replacement: A new product will be provided at no additional cost.
  • Refund: If a replacement is not possible, a refund will be issued via the original payment method.

Exclusions

• We do not accept returns for:
  • Minor color variations, as colors may vary slightly due to printing processes.
  • Products that have been used, altered, or damaged after delivery.